Programs took action to address the following challenges:
Stronger Referrals = Stronger Support
Programs are continuously improving how families are connected to other services and how they track referrals within their data systems.
Programs visited partner sites to strengthen collaboration and improve coordination, helping ensure families are connected to the right services through warm hand-offs. Some programs created private social media groups to keep families engaged and informed.
The Data and Evaluation team is working with programs to help them collect better data on referrals.
Community Presence and Participation
Programs shared info at events, health fairs, schools, and doctors’ offices, and improved communication with partner organizations.
Improving Outreach Strategies
Programs like Ascend Family Navigators set specific goals to improve how they recruit and follow up with families.